12 min
For startups and small businesses, checklist of steps to get off the ground:
"The Riches are in the Niches"
Find an idea, then niche it. Then, niche it again. Find a micro niche starting out. You always expand as you grow, but winning over your first customers and clients is much easier if your product is catering directly to them. The more directed it is to them, the easier it is to close sales.
If it can be done in excel, it's a possible Software As A Service (SaaS) - Microconf
The goal is to find product market fit
One of the biggest reasons business fail is that they make something people aren't willing to buy
If there is no competition, then it's probably not a good idea
We often hear about new innovative startups, and it can create belief that our idea has to be new and innovative. However, this is due to Survivorship Bias. For every new successful idea, there are many more that tried to be new but failed.
First mover is not often an advantage... competition means ability to learn from their mistakes and data, vs having to be first one to make them, also gives anchor point to compare against
"If you confuse, you lose" -- StoryBrand
Determine your core values
Domain Ranking System
We like to use Namecheap vs GoDaddy.
Each section and page should work to push a customer or client to go to the next step in your funnel
Have at least one Call To Action button on every page
Upselling
We use Gmail Business
We prefer to use 'admin'as the main login, ie admin@company.com
Can make aliases like tech, legal, support
Suggest doing this out of the gate to stay organized when signing up and storing info into password management system
We like using hello as our general contact email
Can use apps like: Google Sheets, AirTable, Xero, Quickbooks
We suggest using BitWarden if not paid
Has benefit of 2 people on shared free team account
Prefer 1Password if paid
Cleaner user experience, more seemless autofill
Benefit of integration with haveibeenpwned
Can store QR codes for 2FA as well
We like to use Authy
Store backup codes into password management system, else if you lose phone can lose access to your authentication app
Guy Kawasaki 10 slides
Slidebean
Start within your current network for friends and family
Quantitative vs Qualitative data collection
How valuable is feedback actually? Most valuable is closed sales
When is advice from customer helpful for your business?
Often customer insight is valuable, but the solution may not be, your goal is to determine what is the meaning behind what they are saying
Cover banner
Artwork for social media
Trello
Airtable
ClickUp
The following is not legal advice
Good, IF, less include. If states something incorrect, much worse to have than nothing at all
Like to use Termsfeed for free and low cost policies
Iubenda if paid
Strongly encourage to speak with legal counsel
Trello
Airtable
ClickUp
Onboarding Procedures